The CPU temperature display found on some Ocypus cases displays the CPU Package temperature reading. If HWInfo64 is showing a different reading, please make sure you have the polling period set to 1000 ms under sensor settings.

1. Please make sure the power cord is connected securely to the power supply and the power outlet. Ensure the power supply switch is in the ON position (The on position is in the picture below).
2. Please double check that the pw sw connector is properly seated on power sw pins of the motherboard.
3. Please pull out pw sw connector, and short the pw sw pins on the motherboard by using a screwdriver. If you can not boot up the pc, then there could be an issue with the motherboard or PSU. If it powers up, then there could be an issue with the power button module or pw sw pins on the motherboard.
4.If the power button still do not work, it is recommended that you request an RMA for the offending part.
NOTE: Shorting the wrong pins can damage components. If you are not sure if you have everything plugged into the right places, please get professional assistance.

The front panel is secured by expansion clasps and can be removed by pulling the bottom of the front panel cutout slightly away from the case.

1. You need to remove the screws at the rear of the case securing the panels onto the frame of the case.
2. Due to the initial side panel assembly, the panel may have a tight fit and will require extra force to remove it.

1.Please double-check whether the USB connector is correctly connected to the corresponding interface of the motherboard. (USB2.0 and USB3.0 are marked on the motherboard)
2.Please plug the USB device directly into the USB port at the rear I/O of the motherboard, or replace other USB devices to confirm whether the USB device functions normally.
3.Mobile HDDs require a lot more power than other USB devices. Due to the cable overall length (front-end interface cable + mobile hard disk cable). the power at the drive may not be sufficient. It is recommended that HDDs be plugged into a USB port directly on the motherboard's rear I/O panel, or supply the external drive with more power.
4.If the USB ports still do not work, it is recommended that you request an RMA for the offending part.

1.Please double-check whether the "HD Audio” is correctly plugged into the corresponding interface of the motherboard. Normally, it is located at the lower-left corner of the motherboard, and different motherboards manufacturers label it with different names.
2.Please double-check whether the mic and earphones are correctly plugged into the front audio port of the case. Do not mix the position up.
3.Please double-check whether the mic and earphones work well. (You may test the mic and earphone via the rear audio port of the motherboard)
4.Please double-check or update the audio driver.
If you tried all the above steps, your issue is still existing. we recommend you replace I/O PCB to fix this problem.

The LEDs in the I/O panels of some Ocypus cases will remain on because they share a power source with the wires attached to the motherboard. Many PSUs will still provide 5v power in standby mode; in these instances, the easiest method to shut off those LEDs is to flip the off the power switch on the PSU itself.

Ocypus cases feature standard 3.5mm earphone jacks with stereo audio (also known as TRS) and support all 3-ring audio plugs. Due to different manufacturer's 4-ring audio design, some of the 4-ring audio plugs are not compatible with our 3.5mm audio jacks.

All Series Case hard drive can be moved.

Unfortunately, our tempered glass/solid front paneled cases do not have mesh options. The cases will come with one or the other type of panel; due to slight variations between models, the front panels are not usually interchangeable.

Ocypus cases will come with most of the standoffs preinstalled. There are some situations where some of the standoffs will come in the accessories pack; in those circumstances, the user will need to install the standoffs necessary for their motherboard's form factor.

Tempered glass can shatter if it incurs stress point damage, large temperature changes, from impact, etc. Things like overtightening/removing panels screws can create stress cracks, and handling it at a later time can shatter the glass. There is also the less common possibility of NiS impurities in the glass. Depending on the situation, there might be coverage for the panel. If the case arrived with the tempered glass panel already broken, please contact the vendor and request an exchange, as that is likely a result of mishandling during logistics.

In order to avoid cross threading when tightening screws/nuts, it is recommended that the screws/nuts be rotated counterclockwise before screwing them in; by doing this, the installer will align the threading on the screw with the threading in the hole of the bracket/nut/etc.